Shipping Policy (DSCPLND Clothing)

Last updated: February 15, 2026

This Shipping Policy explains how orders are processed and shipped from Phoenix, Arizona.

Processing Time

• Orders are processed within 1–3 business days after purchase (excluding weekends and holidays).

• Orders placed after 12:00 PM MST (Arizona time) begin processing the next business day.

• During new drops, promotions, and peak seasons, processing times may be slightly longer. If that happens, we’ll keep you updated.

Shipping Destinations

We currently ship to:

• United States

• Canada

• Australia

• Japan

If your address isn’t eligible, you won’t be able to check out.

Carriers

We ship using USPS, UPS, and DHL depending on the destination, service selected, package size, and the fastest/reliable option available.

Shipping Rates & Delivery Estimates

Shipping rates and delivery options are shown at checkout and are calculated based on your location and selected service.

Delivery estimates begin after your order is processed and shipped. Delivery timing can vary due to carrier delays, customs processing (international orders), weather, and high-volume periods.

Tracking

Once your order ships, you’ll receive a shipping confirmation email (and/or SMS if you opted in) with tracking information.

If you don’t see it:

• Check your spam/junk folder

• Make sure your email was entered correctly at checkout

Address Accuracy

Please confirm your shipping address before placing your order.

• If an order is returned due to an incorrect or incomplete address, you may be responsible for reshipping costs.

• If you notice an address error after ordering, contact us as soon as possible. If the order has already shipped, we may not be able to make changes.

PO Boxes & APO/FPO

• PO Boxes (U.S.): Supported (typically shipped via USPS).

• APO/FPO: Supported (typically shipped via USPS).

International Shipping (Canada, Australia, Japan)

International customers are responsible for any customs duties, taxes, import fees, or brokerage charges required by their country. These fees are not included in your order total or shipping cost, and we do not control them.

Customs processing can also affect delivery timing, even after the package leaves the United States.

Split Shipments

If your order contains multiple items, it may ship in separate packages (especially during high-volume periods). If that happens, we’ll send tracking details for each shipment.

Delays, Lost Packages, and “Delivered” Orders

Once a package is handed to the carrier, delivery timing is controlled by the carrier.

If your tracking hasn’t updated for an extended period, or your package appears delayed, contact us and we’ll help you troubleshoot with the carrier.

If tracking shows “Delivered” but you did not receive your package:

• Check around your property (porch, mailbox, side door, parcel lockers)

• Check with neighbors/building staff

• Contact the carrier to initiate a claim

• Reach out to us—we’ll do what we can to assist, but replacement decisions may depend on carrier findings

Damaged, Wrong, or Missing Items

If your order arrives damaged, incorrect, or missing items, contact us within 7 days of delivery at support@dscplndclothing.com and include:

• Your order number

• Photos of the item(s)

• Photos of the packaging (if damaged)

We’ll make it right.

Returns & Exchanges

Shipping information is separate from returns/exchanges. Please review our Returns Policy for details.

Contact

Questions about shipping?
Email us at support@dscplndclothing.com